Q: Where can I stay?
A: A full list of accommodation can be found here https://www.visitnorthumberland.com/
Q: Where is the event site location?
A: Waterside Park Kielder, NE48 1ER
Q: What time does the race start?
A: 6:15am (subject to change)
Q: Can I transfer my entry to someone else?
A: Yes, up until 6 weeks before the race date for an admin fee. You can do this by logging into your entry through your confirmation email.
Q: Can I get a refund?
A: Unfortunately as per our terms and conditions, entries can’t be refunded however we can offer a free medical deferral up to 4 weeks before the event if a medical note is produced. You can download a copy of the event terms and conditions which are available during registration here
Q: I want to change details of my entry, how do I do this?
A: You can change details of your entry by logging in through your confirmation email up until 4 weeks before the event.
Q: What are the cut off times:
A: Full distance: 17 hours 45mins
Swim: total time 2hrs 20 mins
Bike: total time 10 hours 30 to finish bike (8hrs 10 mins)
Run: total time 17 hours (7.15hrs)
Half distance: no cut off time due to using the same course as the full distance, however we ask that you are capable of competing the course in no more than 10 hours
Q: Where can I find the general race information and rules?
A: General race information and rules can be found here (British Triathlon rules and guidelines)
Q: Are Disc Wheels Permitted?
A: Yes. However, race organisers reserve the right to restrict use depending on conditions.
Q: Are TT bikes allowed?
TT bikes are allowed. Most of the climbs are relatively shallow with longer descents. There are a few technical and narrow sections extra caution should be taken.
Q: Can I race on behalf of a charity?
A: You are welcome to take part on behalf of and fundraise for any charity of your choice if you wish
Q: Can we practice the course prior to the race?
A: You can practice the run and bike route but not the swim.
Q: Are wetsuits allowed?
A: Wetsuits are compulsory below 14 degrees C- optional between 14 – 22 and no wetsuits from 22+
Q: Will you send me information in advance?
A: Once you have entered we will send you by post your race number, timing chip & race information pack. Race information packs will be available for download on the website prior to the event.
All participants must register on site on Saturday.
Q: What do I do if I lose my race number?
A: If you realise prior to the event, let us know via email or telephone and we can arrange for another number to be sent to you in advance for a small admin fee. If you can’t find your number on the day, the event information cabin at the venue will check your entry and issue you will an alternative number.
Q: Can I wear headphones on course?
A: Aftershokz or other bone conduction headphones are permitted on the RUN course only – no in-ear headphones are allowed.
Q. Can I volunteer at the event?
Yes. We’re looking for a large team of volunteers to help us with the delivery of the event. Please register you interest by e-mailing email@example.com or call 01434689040