Q: Where can I stay?
A: A full list of accommodation can be found here https://www.visitnorthumberland.com/
On site accommodation at Kielder Waterside is available to book exclusively for Northumbrian participants via the following link.
Just CLICK HERE, select the lodge you would like to book and use the following password when prompted: Kielder1
All on site bookings are for 3 nights, Friday to Monday.
Q: Where is the event site location?
A: Kielder Waterside Park, NE48 1ER
Q: Can I transfer my entry to someone else?
A: Yes, up until 6 weeks before the race date for an admin fee. You can do this by logging into your entry through your confirmation email.
Q: Can I get a refund?
A: Unfortunately as per our terms and conditions, entries can’t be refunded however we can offer a free medical deferral up to 4 weeks before the event if a medical note is produced. You can download a copy of the event terms and conditions which are available during registration here
Q: I want to change details of my entry, how do I do this?
A: You can change details of your entry by logging in through your confirmation email up until 4 weeks before the event.
Q: What are the cut off times:
A: Full distance tri: 17 hours 45mins
Swim: total time 2hrs 20 mins
Bike: total time 10 hours 30 to finish bike (8hrs 10 mins)
Run: total time 17 hours (7.15hrs)
Half distance tri: no cut off time due to using the same course as the full distance, however we ask that you are capable of competing the course in no more than 10 hours
Trail Run Cut Off Times:
CP One – 20km – 4 hours [12:45]
CP Two – 30km – 6 hours [14:45]
Finish – 50km – 10 hours [18:45]
Q: Where can I find the general race information and rules?
A: General race information and rules can be found here for the Triathlon (British Triathlon rules and guidelines) and here for the trail runs (https://www.uka.org.uk/competition/rules-of-competition/)
Q: Are Disc Wheels Permitted?
A: Yes. However, race organisers reserve the right to restrict use depending on conditions.
Q: Are TT bikes allowed?
TT bikes are allowed. Most of the climbs are relatively shallow with longer descents. There are a few technical and narrow sections extra caution should be taken.
Q: Can I race on behalf of a charity?
A: You are welcome to take part on behalf of and fundraise for any charity of your choice if you wish.
Q: Can we practice the course prior to the race?
A: You can practice the run and bike route but not the swim.
Q: Are wetsuits allowed?
A: Wetsuits are compulsory below 14 degrees C- optional between 14 – 22 and no wetsuits from 22+
Q: Will you send me information in advance?
A: Once you have entered we will send race information via email. The race guide will be available from 2 weeks before the event.
All participants must register on site on Saturday and collect your race number, timing chip and registration pack.
Q: What do I do if I’m injured?
A: If you become injured and cannot participate in the race, we allow medical deferrals up to 4 weeks before the event, if you are able to provide a letter from a GP or physio. If you become injured less than 4 weeks before the race, we can only offer you a place for next year if you volunteer at the event this year, or you can swap to the aquabike event if you are capable of completing these two legs.
Q: Can I wear headphones on course?
A: Shokz or other bone conduction headphones are permitted on the RUN course only – no in-ear headphones are allowed.
Q. Can I volunteer at the event?
Yes. We’re looking for a large team of volunteers to help us with the delivery of the event. Please register you interest by e-mailing volunteers@eventsofthenorth.com
