FREQUENTLY ASKED QUESTIONS AND THEIR ANSWERS

Q: How much does it cost to enter?

Full Distance: £305

Full (Team): £340

Half Distance: £175

Half (Team): £220

Q: What are the distances?

-Full Distance (swim 2.4 miles, cycle 112 miles and run 26.2 miles).

-Half Distance (swim 1.2 miles, cycle 56 miles and run 13.1 miles).

Races can also be entered as a relay team of 3 people.

Q: How do I enter?

A: You can enter via this website

Q: What is included in the entry fee?

• The Northumbrian Band of Climbers Cycling Jersey
• Swim Cap
• Electronic Chip Timing
• On Course Support
• On Course Nutrition
• Medal and Finisher’s Goodybag
• Transport to and from car parks

Q: Is there a minimum age?

A: Yes, athletes must be 18 or over on race day

Q: How many people can enter in the relay?

A: 3 members in a team

Q: Does my support crew have to enter?

A: No

Q: Is the race drafting?

A: No, this is a NON drafting event, Moto marshals will be in place along the bike route

Q: Are hand cycles allowed? 

A: Yes, as long as you are able to complete the course within the advertised cut off times

Q: What is the schedule?

A: All races start at 6.15am (subject to change)

Q:  Can spectators take their car on course to follow athletes?

A: No as there is limited spectator access. You can see our recommended course viewing spots in the race guide which will be posted online 4 weeks prior to the event.

Q: Can I use a hybrid/mountain bike?

A: Yes, however it would not be recommended. The bike route is all tarmac roads so we would recommend a road bike.

Q: Where can I park?

A: There will be a number of event car parks within a mile of the event site. If arriving for registration on Saturday you can park at Kielder Waterside while registering. On event day please use event car parks only, Waterside will not be accessible by car.

Q: How do I get to the start area from the car park?

A: The event day car park is located at the top of Kielder Waterside; directions to the start are and transition will be clearly signposted. Please note it is approximately a 10 minute walk.

Q: I don’t drive – can I get to the venue by public transport?

A: There is very limited public transport in the area. Please ensure you are able to make your own travel arrangement to the event for yourself and your bike before registering.

Q: Will there be food and drink on site?

A: There will be refreshments available at Kielder Waterside

Q: What facilities will be available?

A: Toilets will be provided at the start/finish and at each water station on the route. Secure bag drop marquee will also be available for all runners. First aid will be available at the start/finish. Unfortunately we are unable to provide showers or changing facilities.

Q: Do all team members have to come to registration and event briefing?

A: Yes, it is advised that all participants register on Saturday 29^th June from 1.00pm until 8.00pm. Transition will also be open to rack bike with security in place over night. Registration will be open from 04:30am on Sunday 30^th June, and the transition will close at 05:45am. Please ensure you have racked your bike before then.

Q: If a team relay member fails to make the course cut-off, can other team members still complete their own leg?

A: Yes. If the swimmer and/or cyclist does not complete their leg within the time constraints the other team members can still participate however the team result will be a DNF- Did Not Finish. Please refer to the Athlete Guide for the time cut-offs on each bike and run course.

Q. Am I allowed a support crew?

A: Yes – support crews on the run and bike routes MUST be stationary, however they are allowed to move from point to point. Support crews must not ride or run with competitors due to the nature of the course and medical resources. Your support crew may hand out bottles and food.

Q: What will be available at the aid stations?

A: Energy supplements, isotonic drinks and water.

Q: How will the transition zone work?

A: We will be operating a standard triathlon transition zone with enough space for you to lay out all of your kit.

Q: Can my dog run alongside me?

A: For health and safety reasons we cannot allow any pets to participate in any of the events.

Q: Can all relay team members cross the finish line at the same time?

A: Yes all team members are able to cross the finish line. Due to the narrow aspect of the course we can only allow this over the last 100m, we will have a waiting area for relay competitors to meet their teammate just before the finish.

Q: What happens if I need assistance in the Swim?
A: If you are struggling and decide that you require assistance do your best to remain calm, raise your hand high into the air/shout to get the attention of the support boats and move to the outside of the course if you are able. You can hold on to a boat without being disqualified as long as the boat does not provide propulsion. There will also be regular kayak marshals along the swim route to aid the safety boats.

Q: Is the bike route on closed roads?

A: 25% of the bike route will be fully closed roads. The remaining 75%  is partially open to ordinary traffic on a quiet B road, however there are a number of dangerous areas if road regulations are not followed. Where the road is open to traffic, road traffic regulations must be strictly observed at all times.

Q: What happens if I need to withdraw during the race?

A: Please notify the nearest marshal and we will arrange for you to be collected from the course. If you are able to ride or run back to the event site or your car please notify a marshal of your withdrawal from the race.

Q: Where can I stay?

A: A full list of accommodation can be found here https://www.visitnorthumberland.com/

Q: Where is the event site location?

A: Waterside Park Kielder, NE48 1ER

Q: What time does the race start?

A: 6:15am (subject to change)

Q: Can I transfer my entry to someone else?

A: Yes, up until 6 weeks before the race date for an admin fee. You can do this by logging into your entry through your confirmation email.

Q: Can I get a refund?

A: Unfortunately as per our terms and conditions, entries can’t be refunded however we can offer a free medical deferral up to 4 weeks before the event if a medical note is produced. You can download a copy of the event terms and conditions which are available during registration here

Q: I want to change details of my entry, how do I do this?

A: You can change details of your entry by logging in through your confirmation email up until 4 weeks before the event.

Q: What are the cut off times:

A: Full distance: 17 hours 45mins

Swim: total time 2hrs 20 mins

Bike: total time 10 hours 30 to finish bike (8hrs 10 mins)

Run: total time 17 hours (7.15hrs)

Half distance: no cut off time due to using the same course as the full distance, however we ask that you are capable of competing the course in no more than 10 hours

Q: Where can I find the general race information and rules?

A: General race information and rules can be found here (British Triathlon rules and guidelines)

Q: Are Disc Wheels Permitted?

A: Yes. However, race organisers reserve the right to restrict use depending on conditions.

Q: Are TT bikes allowed?

TT bikes are allowed. Most of the climbs are relatively shallow with longer descents. There are a few technical and narrow sections extra caution should be taken.

Q: Can I race on behalf of a charity?

A: You are welcome to take part on behalf of and fundraise for any charity of your choice if you wish

Q:  Can we practice the course prior to the race?

A: You can practice the run and bike route but not the swim.

Q: Are wetsuits allowed?

A: Wetsuits are compulsory below 14 degrees C- optional between 14 – 22 and no wetsuits from 22+

Q: Will you send me information in advance?

A: Once you have entered we will send race information via email. The race guide will be available from 2 weeks before the event.

All participants must register on site on Saturday and collect your race number, timing chip & registration pack

Q: What do I do if I lose my race number?

A: If you realise prior to the event, let us know via email or telephone and we can arrange for another number to be sent to you in advance for a small admin fee. If you can’t find your number on the day, the event information cabin at the venue will check your entry and issue you will an alternative number.

Q: Can I wear headphones on course?

A: Aftershokz or other bone conduction headphones are permitted on the RUN course only – no in-ear headphones are allowed.

Q. Can I volunteer at the event?

Yes. We’re looking for a large team of volunteers to help us with the delivery of the event. Please register you interest by e-mailing volunteers@eventsofthenorth.com or call 01434689040